Return / Refund Policy
RETURN / REFUND POLICYIf you are not satisfied with the quality or functionality of a product or you have received the wrong products, please
contact our Parts Department Customer Service within 30 calendar days from the date of purchase. Please reference
your order information.
We do not accept returns or exchanges of products, unless the product is defective. If you have received a defective
product, please contact us with details of the product, the defect and your order information.
Parts Department Customer Service
416-754-2898 / 1-888-220-8737
parts@fortresstechnology.com
Monday – Friday
9:00 am – 5:00 pm ET